Privacy Policy

We deeply understand the importance of personal information to you and we have formulated this Privacy Policy to protect your privacy. Please carefully read the content below to know how we collect and use personal information and our protection policy.


1. Information collection


When you use our Message Board, we need to collect your personal information, including but not limited to email, name, and telephone number. Your decision to provide this information is voluntary to help us better understand the requirements and provide better service.


2. Information use and sharing


Personal information collected by us is mainly used to provide product services. To be specific, we may use your information to respond to your messages, provide relevant product or service information, conduct market research, etc.


We will not share your personal information with any third party without your explicit consent. However, we may need to disclose your personal information in the following circumstances:


a. Comply with laws, regulations or requirements of government departments;

b. Protect our legitimate rights or prevent fraud;

c. In the case of mergers, acquisitions, or asset sales, etc., transfer your information to relevant parties.



3. Information security and protection measures


We will take reasonable technologies and management measures to ensure the security of your personal information. This includes, but is not limited to, the use of encryption technology to protect the security of data transmission, regular backup of data to prevent data loss, etc.


Our employees and cooperation partners will follow strict confidentiality obligations when processing your personal information. They can only access and use your information when performing their duties and are subject to relevant laws, regulations and company policies.


4. User right and choice


You have the right to inquire, correct or delete your personal information at any time. If you need to exercise these rights, please contact us through our contact information. We will process your request as soon as possible.


If you do not want to receive our marketing information or marketing promotion notifications, you can cancel by replying to “Unsubscribe” or contacting us.


5. Application of law and dispute resolution


The interpretation, application and dispute resolution of this Privacy Statement shall be governed by the laws of the People's Republic of China.


If the dispute arising from this Privacy Statement cannot be resolved through negotiation, you have the right to lodge a complaint with the relevant regulatory authority or file a lawsuit with the people's court with jurisdiction.


Please be sure to carefully read and understand the above user agreement and privacy statement. If you have any questions or suggestions, please do not hesitate to contact us. We will be happy to help you and answer your questions.


Service Hotline
+86-512-57806555
joylive@joylive.com